Although participating in some of these activities is challenging for students in other time zones, they understand these are required activities and full participation is a condition of enrolment.
Trinh’s committed to delivering learner-centred courses, whether taught F2F, online or blended. But this course - and its over 150 student enrolments - is challenging for her to manage. There are no resources for hiring a teaching assistant or another instructor: Trinh meets half of her entire annual teaching workload requirement by teaching this by herself once per academic year.
Email in particular can be onerous: on some mornings she finds dozens of messages. Some of these
come to her university email address; others to her Blackboard email. She even gets student
questions as comments to her blog and on Twitter! Were this a F2F course, she would set up office hours - but that’s not an option in an online course, is it?
What would you suggest Trinh do to manage the communications workload for her course?